Learn about our process for cancellations and refunds.
Refunds are applicable only for cancellations made within 7 days of purchase, and only if the service has not been delivered or initiated.
Once a service or product is accessed or delivered, it becomes non-refundable. This includes digital deliverables and consultancy hours.
To request a refund, please contact our support team with your transaction details. Valid requests will be processed within 7–10 business days.
If you haven’t received your refund yet, first check with your bank or card provider. Processing times may vary based on payment method.
For refund-related disputes, our team will review the case and resolve it based on our terms and service agreement.
If you have any questions about this refund policy, please email us at support@cruisedyno.com.